BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//BizHack Academy - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:BizHack Academy
X-ORIGINAL-URL:https://bizhack.com
X-WR-CALDESC:Events for BizHack Academy
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20200308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20201101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20210314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20211107T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20220313T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20221106T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210210T123000
DTEND;TZID=America/New_York:20210210T133000
DTSTAMP:20260506T055222
CREATED:20210112T075329Z
LAST-MODIFIED:20210122T174158Z
UID:6493-1612960200-1612963800@bizhack.com
SUMMARY:7 Ways to Supercharge Your Customer Retention
DESCRIPTION:[vc_row][vc_column width=”2/3″ el_class=”event-left”][vc_empty_space][vc_single_image image=”6499″ img_size=”large”][vc_column_text]As marketers\, we all know the importance of lead generation and how it fuels our business growth but many companies don’t spend enough time focused on building loyal repeat customers. \nWe will take a few minutes to talk about the importance of building a trusted long term relationship with your customers and how that can help you better focus your lead gen dollars. \nEveryone has heard that acquiring new customers is much more costly than retaining existing customers but many businesses still don’t focus enough on the key areas that drive loyalty. \nIn this discussion\, we will talk about the following tactics to help drive loyalty \n\nFocus on optimizing your onboarding experience\nUnderstand Time-To-Value and how it impacts customer loyalty\nDon’t just understand your customer\, understand how and when they use your product\nUnderstand the customer journey but build experiences\nBuild experiences from the outside in\nFocus on customer needs first and operational efficiencies second.\n\nAbout Patrick Neff \nPatrick Neff is the Principal Manager of Marketing and Digital Experience for Southeast Toyota Finance\, a division of JM Family. Patrick has strategic responsibility for the customer payment portal\, and all digital communications channels. Mr. Neff has over 20 years’ experience in marketing\, primarily focused on optimizing the digital channels and customer experience. Mr. Neff has worked with fortune 500 organizations like John Deere\, and Eli Lilly\, as well mid-size businesses and startups. M. Neff has also spent time in a leadership position at a digital agency.[/vc_column_text][vc_empty_space][/vc_column][vc_column css_animation=”bounceInRight” width=”1/3″ el_class=”event-right”][vc_empty_space height=”8px”]    \n    	\n                	Register                \n        \n    \n    [vc_empty_space height=”16px”][vc_column_text] \nSteps\n\nTo register simply click/tap the Register below button.\nYou will have an option to save this event to your calendar.\n\nRegister[/vc_column_text][vc_empty_space][/vc_column][/vc_row]
URL:https://bizhack.com/event/7-ways-to-supercharge-your-customer-retention/
LOCATION:Online
CATEGORIES:#Bizhacklive Webinars
ATTACH;FMTTYPE=image/jpeg:https://bizhack.com/wp-content/uploads/2021/01/P-Neff.avif
ORGANIZER;CN="BizHack Team":MAILTO:info@bizhack.com
END:VEVENT
END:VCALENDAR